Delete your account

In the iPhone or iPad app

1. Open the Vid2Shorts app and sign in.
2. Open the Account tab.
3. Choose Delete account.
4. Type your account email to confirm, then delete.

The account is deleted at once. There is no waiting period and it cannot be undone.

Without the app

Email [email protected] from the address on your account and ask us to delete it. We confirm by email when it is done.

What is erased

• Your account, your sign in, your name and your email.
• Every Short and clip in your library, and the files behind them.
• Videos you uploaded from the app.
• Connected channels and anything queued to post.
• Your Sign in with Apple connection, which is disconnected at Apple as well.

Subscriptions

A subscription bought on vid2shorts.com is cancelled when the account is deleted. A subscription bought in the app is billed by Apple, and only you can cancel it: open the Settings app, tap your name, then Subscriptions. Deleting the account does not cancel it.

What we keep

A record that a device or account used its free Short on a given day, with no email and no content, so deleting and signing up again does not reset the free tier. Records of past payments are kept for as long as tax and accounting law require. The privacy policy has the details.