DMCA policy

Designated agent for copyright notices

Under 17 U.S.C. § 512(c)(2) we publish a designated agent to receive notifications of claimed infringement. Send copyright notices to:

Email is strongly preferred and is materially faster. Put DMCA Takedown Notice in the subject line so your message is routed to the agent rather than to general support. Postal notices are accepted at the address above but will always be slower to action.

This address is for copyright notices only. Support questions and refund requests sent here get redirected and take longer to answer, so please use the contact page for those.

What Vid2Shorts does, and why that shapes a notice

Being precise about this saves everyone time, because it decides who can actually remove the material you are concerned about.

Vid2Shorts is an editing tool. It takes a video a user directs it to, finds or is given a moment inside it, reframes that moment to a vertical format, adds captions, and renders a new short video. There is no library to browse, no search, no public catalogue and no feed. Nothing a user makes is visible to anybody else.

Rendered Shorts are kept in that user’s private library so they can download them again, and are reachable only through signed links that expire. They are not streamed, embedded or served to third parties, and storage is finite: older files are removed automatically as space is reclaimed.

The practical consequence is worth stating plainly. If your concern is that a video should not be on the source platform at all, that platform is the only party who can fix it. Once a video is removed at source it becomes unreachable through every tool that relies on that platform, including this one. We cannot make removed, private or unlisted material accessible.

Every user warrants, under section 2 of the terms, that they own or hold the rights to whatever they bring in: their own recordings, content they are licensed or engaged to clip, openly licensed material, or a use that qualifies as fair use where they live. Processing anyone else’s content without that right is a breach of the terms, and the acceptable use section forbids it in plain words. This page is what happens when someone does it anyway.

We do, however, hold rendered copies and we do process the source, so a notice directed at us is a real notice and we act on it. Here is how.

What a valid notice must contain

To be effective under 17 U.S.C. § 512(c)(3)(A), a notice must include all six of the following. This is not pedantry: a notice missing these elements does not carry the legal effect that obliges us to act, and we would rather tell you now than send it back later.

• Your signature. Physical or electronic, from the copyright owner or someone authorised to act for them. Your full legal name typed at the end of an email counts.
• Identification of the work. The copyrighted work you say has been infringed. Where one notice covers many works, a representative list is enough.
• Identification of the material. What you want removed, with enough detail for us to find it. For us that means the source video URL or its video ID. A channel name, a track title or a screenshot is not something we can act on, because our block operates on a specific video.
• Your contact details. Name, mailing address, telephone number and email address.
• A good faith statement. That you believe in good faith the use complained of is not authorised by the owner, its agent, or the law.
• A statement of accuracy, under penalty of perjury. That the information is accurate and that you are the owner or are authorised to act for them.

Under 17 U.S.C. § 512(f), knowingly misrepresenting that material is infringing can make you liable for damages including costs and legal fees. We mention it not to deter genuine rightsholders but because automated notice systems do occasionally sweep in material nobody reviewed.

What happens when a notice arrives

We acknowledge valid notices within two business days and act within five business days, usually the same day.

We block the specific video that was reported. We do not block entire channels, artists or catalogues because of a notice about one video, since that is not the remedy the statute provides and it would remove material nobody complained about.

For rightsholders and agencies filing in volume

If you represent a rightsholder and need to send many notices, say so in your first message to [email protected] and we will give you a direct route rather than making you go through general support each time.

We accept batched notices covering multiple videos in one message, provided each is identified by URL or video ID and the statutory statements cover the whole batch. A plain list of URLs is the format we can action fastest. We do not require a particular portal, form or template, and we will not ask you to re-key a notice you have already prepared for another provider.

Counter-notification

If your material was blocked and you believe that was a mistake or a misidentification, you may send a counter-notification under 17 U.S.C. § 512(g)(3). It must contain:

• Your physical or electronic signature.
• Identification of the material that was removed or disabled, and where it appeared before removal.
• A statement, under penalty of perjury, that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification.
• Your name, address and telephone number, together with a statement that you consent to the jurisdiction of the Federal District Court for the district in which your address is located, or if your address is outside the United States, any judicial district in which Outline Technologies LLC may be found, and that you will accept service of process from the person who filed the original notice.

Send counter-notifications to [email protected]. We forward a valid one to whoever filed the original notice. If they do not tell us within ten business days that they have filed a court action seeking to restrain the activity, we lift the block. The statute allows restoration between ten and fourteen business days after receipt, and we act at the earliest point in that window.

Repeat infringer policy

As 17 U.S.C. § 512(i) requires, we terminate the accounts of repeat infringers in appropriate circumstances.

In practice, a valid notice attributable to a specific account is recorded against it. An account that accumulates three such records has its access terminated, and we do not offer a new account to the same person afterwards. Serious cases, such as deliberate and repeated commercial infringement, are terminated without waiting for a third.

Records tied to a notice that is successfully counter-noticed, or that we find was filed in error, are removed and do not count. We look at each case rather than counting mechanically, because automated notice systems make mistakes and nobody should lose an account over one.

Trademark, privacy and other complaints

This page is about copyright. If your concern is a trademark, a privacy or publicity right, defamation, or a video that features you without your consent, write to [email protected] describing the issue and the specific video. The DMCA process above does not apply to those claims, but we do act on them.

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